Ironman Training Center.
Max, the owner of the training center, spoke to the phone receiver and said affectionately: "Mr. Hanks, you have been doing physical training with us for two years. If you are dissatisfied with our training program, we will Modifications can be made to your requirements, there is no need for you to go elsewhere… ”
"Max, I have had a great time cooperating with you over the past two years, and I am very satisfied with your training, but I am a mountaineering enthusiast. I have always wanted to challenge Mount Everest. Standing on the world's highest peak is mine." Dream, this is also the reason why I changed training centers. You know, climbing Mount Everest is a very dangerous thing, and it is very demanding on the body. If my physical fitness is not good, I will die on the way, and even the body will be If luck doesn't come, I have to take responsibility for my own life." The voice on the other side of the phone paused and then said:
"A friend of mine who is also a mountaineering enthusiast joins the same mountaineering club as me. Just last week, he successfully climbed Mount Everest. Before that, he was only at the 'Coach Li Physical Training Center' I have been doing physical training for three months, so I plan to spend three months doing some serious physical training, and then I will try to challenge Mount Everest in September!"
Max put down the phone, looking depressed.
"We lost another customer. It's Coach Li Training Center again! It has opened several branches, and it has also taken away my business." Max snorted coldly, and he picked up the training center in his hand for the past three months. Performance report, with a troubled look on his face.
In the past three months, the Ironman Training Center has lost a lot of high-end customers, which has made their performance worse. For the service industry, the more high-end customers are, the higher the profits they can bring. Sometimes the cumulative income of dozens of ordinary customers may not be worth the sum of one high-end customer. This is like being a housing agency. The commission from selling a luxury villa is comparable to selling a dozen small houses.
Almost all of these high-end customers went to Li Dai's training center, or to be precise, Li Dai's newly opened branch. The person in charge of one of the branches is Chris Payton.
This made Max feel like he shot himself in the foot. Back then, Payton came to the Ironman Training Center to apply for a job, but Max deliberately pushed him to Dai Li. Max originally wanted to throw Dai Li into trouble, but he didn't expect that in just a few years, Payton would grow into a man who could stand alone. coach.
"This is not the way to go!" Max leaned back in his chair, lowering his head and thinking.
"That Li Dai's training gym is expanding too fast. It opened three branches in such a short period of time. But he doesn't seem to understand that the physical training gym is not a chain supermarket. The more you open, the better. The most important thing is What matters most is talent, and coaches are the core of the physical training gym.”
Thinking of this, Max suddenly laughed to himself, he already had a plan in mind.
…
Jones sat on the sofa and looked at the contract in front of him quietly, with hesitation written all over his face.
Jones is a coach who has worked in many gyms. Two years ago, he applied to work at Li Dai's physical training center.
In the past two years, Jones has achieved some results and has gained a certain amount of customer resources. At the same time, Jones also feels that his training level has improved significantly. In the past, he could only hang out in small and medium-sized gyms and coach some ordinary people, but now he can handle the professional training of athletes.
Not long ago, Dai Li opened a branch. As an old employee of the physical training gym, Jones was transferred to the new store as a deputy. This was regarded as a promotion for Jones. But just when Jones was about to show off his talents, he got the hand. this contract.
Max, the owner of the Ironman Training Center, personally visited him and presented him with this contract. The contract offered a salary that was 50% more than his current salary. It was obvious that Max was here to poach people.
Jones was originally just an ordinary coach, and his level was limited to that of an ordinary gym. Naturally, his salary could not be too high. Based on his true training level, the salary Li Dai offered him was considered a reasonable price. But when Jones saw the salary offered by the Ironman Training Center, he was really moved.
Of course, Jones also knows that for how much money you get, you have to do a lot of work. Or to put it another way, since you get a high salary, you should reflect the value of the high salary.
"I have been with Coach Li for two years and have learned a lot. I have also seen all the training plans he has developed for professional athletes. I feel that there is nothing special about it, and I can also develop it. . And I am no longer what I used to be, so I should have no problem dealing with professional athletes."
Jones took another look at the salary in the contract and finally made up his mind.
…
At dawn, the ringtone of his cell phone woke up Dai Li from his sleep. The caller ID showed an international number. Dai Li recognized the international long distance call from Blake.
"Randy, what's the matter?" Dai Li answered the phone.
"Li, congratulations on your engagement first. I'm sorry to disturb you at this time..." Blake's voice sounded: "It's night here in the United States, and it should be morning over there. Is it dawn yet?" Blake asked.
"It's okay, it's time for me to wake up." Dai Li sat up, rubbed his eyes, and then asked: "You called me at this time. Did something happen to the training center?"
"We encountered some troubles. Yesterday, I received a resignation letter from Jones. I didn't take it to heart at the time. But today, I received four more resignation letters, which means these two In the past few days, we've had five coaches leave, and they were all full-time coaches." Blake named the other four people.
Dai Li suddenly woke up. At present, Dai Li's training center has thirty full-time coaches in all branches. Five of them left at once, which is equivalent to one-sixth of the people missing.
Dai Li immediately entered the system. As expected, the names of these people were missing from the team pyramid, and the titles that Dai Li had given them before were all empty. This shows that they are no longer in Dai Li's team, and therefore cannot continue to occupy a place in the team pyramid.
On the other side of the phone, Blake continued: "I thought this was a premeditated poaching, so I went to inquire about it, and sure enough, the people who resigned all went to the Iron Fitness Training Center."
"Iron Man? Their boss seems to be named Max, right?" Dai Li asked.
"Yes, Max must have done this. He offered a higher salary and poached the coach from us. I'm worried that in addition to these five people, there will be others who will submit their resignations tomorrow. Now there are many people There is already one sixth less. If four or five more people submit letters of resignation, our normal operations will be affected." Blake said.
"We still have some part-time workers. We can let them take over first. In addition, you need to recruit some new people immediately." Li Dai said.
"I will do what you said, but more importantly, I am worried that this situation will affect other people. People are blindly obedient. In just two days, five people resigned. Others may follow suit and choose to leave, and even those who stay will have their work affected by personnel turmoil, and employee morale will be affected," Blake continued.
Dai Li nodded: "That's a problem. Let's do this. I'll book a flight ticket right away and I'll go back tomorrow."
"That would be great." Blake let out a sigh of relief: "With you as the boss back to take charge, I think it should be able to appease the employees' emotions and stabilize the overall situation!"
…
When Dai Li arrived in the United States, what Blake was worried about happened.
On the way back to the training center, Blake introduced while driving: "We now have eight coaches who have chosen to resign, and five others have clearly expressed their hope for a salary increase."
"In other words, there are a total of thirteen people? This is almost half of my manpower. Can the Ironman Training Center handle so many people at once?" Li Dai did not seem to be anxious.
Hiring people in the United States is already very expensive, not to mention that it is an industry like coaching that requires certain skills and experience. If you hire 13 people at once, the monthly salary paid to the employees, as well as the social security and medical insurance purchased for the employees, add up to a huge amount. A large amount of money cannot be afforded by ordinary physical training centers.
"Not only the Ironman Training Center, as far as I know, other training centers have also begun to have contact with our coaches, and they also want to recruit people from us." Blake said.
"Our coach is really a hot commodity!" Dai Li laughed instead.
"The training effect of our center is good, and word of mouth has spread. Naturally, more and more people are interested in our coaches, and they are all thinking of coming to grab people." There was a hint of helplessness in Blake's tone.
Dai Li still didn't panic. He asked, "What are you going to do with the five people who asked for a salary increase?"
"I'm holding off for now. I plan to discuss it with you before making a decision." Blake subconsciously glanced at the rearview mirror in the car. Knowing that he and Dai Li were the only two people in the car, he still checked the position of the back seat. The situation, and then said: "I don't really advocate giving them a salary increase. If a salary increase is given to one person, then other people will definitely want a salary increase, and if they can be satisfied so easily this time If you kill them, then next time, they may quickly demand more pay.”
Blake slowed down the car and continued: "But if we don't give them a salary increase, they will resign. Our current manpower is no longer enough. If five more coaches leave, our daily business will be in trouble. . They have a lot of work experience. If they are replaced by new recruits, they will definitely not be able to complete the business at hand immediately. What's more, their work here is also a process of training, and the training we have put in Resources are also a cost. If we replace them with new people, we will have to spend new costs to train them."
Dai Li rubbed his temples. This is indeed a problem faced by many operators.
An employee has grown from a rookie who knows nothing to a "business elite" in his own company. At this time, this employee proposes to change jobs. The boss will definitely feel that he is at a huge loss, and the boss will feel that the employee is taking advantage of him. I was in the Novice Village, and when I was well developed, I went to other places to wander around. I didn't get much, but I spent a lot of time and resources.
It is also because of this situation that more and more bosses are unwilling to spend too much resources on employee training. They are worried that they will not be able to retain new employees after training them into "business elites", so they spend time and resources to cultivate employees. On the contrary, it is not as cost-effective as directly poaching ready-made talents.
For example, in the United States, in the 1960s and 1970s, companies at that time paid great attention to employee training, and the corporate culture of that era also encouraged employees to conduct various on-the-job learning and off-the-job training. Employees' continuous learning and self-improvement will inevitably strengthen their business level and create more profit returns for the company. At the same time, when their business level is improved, employees can also earn higher incomes, thus creating a mainstream middle class in American society. Class families have ignited the so-called American dream.
But now, many American companies have given up on this corporate culture of emphasizing employee training, and this has slowly affected the entire world. It is more cost-effective to recruit ready-made talents than to cultivate them yourself, so the headhunting industry chain has begun to All major economies in the world are booming, except for Japan, because Japanese companies implement a lifetime employment system. Once you come, you will work for a lifetime. There is no need to change jobs, and there is no need for headhunting.
Bosses want to pick up ready-made talents, but some industries must train employees, such as medicine. Doctors are a hard-working profession that requires learning on the job, working on the job, and studying at the same time. Domestic second-class hospitals and above must have a department specifically responsible for employee training. If not, it will not pass the Ministry of Health's hospital grade review.
It is precisely for this reason that the media has been talking about it for more than ten years, and the policy has encouraged doctors for seven or eight years to have more careers, but there is no way to implement it.
Those small hospitals with poor skills and low standards naturally welcome doctors to practice more. Their medical technology level is already at the weak level. If they can have a deputy chief physician and they can dominate the place, of course they hope to practice more. Several excellent experts at the level of medical professors generate revenue for the hospital.
From the perspective of a large hospital, for a new medical graduate, the hospital will spend resources on standardized resident training. After entering the department, it will have to find a chief physician to guide you for a few years and provide you with thousands of patient resources to help you. You accumulate experience, and at the same time you have to bear the consequences of your medical accidents. You also have to provide funds for scientific research. It takes more than ten or twenty years and a lot of manpower and material resources to finally turn a fledgling rookie into a specialist. Expert, but now you say that you want to go out and practice more, work here one day a week, and go to other hospitals to make money for the remaining six days. If the director agrees, you will really go to the psychiatry department.
From a certain perspective, coaches and doctors are very similar. They are both technical professions. Both can rely on the accumulation of experience to bring more accurate judgments. At the same time, they also need to constantly learn new professional theories and knowledge.
Coaches have to train athletes, while doctors have to heal patients. The differences between human beings will be reflected in sports training and disease treatment. For coaches, wrong training plans will have the opposite effect and even cause injuries to athletes. For doctors, wrong treatment methods cannot cure diseases, and even medical accidents may occur; in medicine, new drugs and new diagnostic and treatment equipment will continue to appear, and more and more diseases can be cured. In terms of physical training, New training methods and new training equipment are constantly emerging, and humans are constantly reaching new limits.
"Trouble!" Li Dai thought of the similarities between coaches and doctors and couldn't help but sigh. If it were placed in China, whether it is the coach of the training team or the doctors in the hospital, they are all bound by the "establishment", just like the matter of a doctor's multi-site practice. As long as the doctor's "establishment" is still in the hospital, The hospital can let the doctors stay quietly and not participate in any multi-point practice.
However, in the United States, there is obviously no such thing as "preparation." The coach at the training center wanted to change jobs, but Dai Li really had no choice but to do so without violating the contract he originally signed.
"Go back and find a lawyer to see if you can add a liquidated damages clause to the new employment contract. If you change jobs before the contract expires, pay me the liquidated damages first!" Li Dai groaned with some dissatisfaction. With.
"I also have this plan. I will contact the law firm this afternoon." Blake then asked: "But what should we do with the five people who are asking for a salary increase now?"
"Of course I don't agree!" Li Dai shook his head dissatisfied, showing the face of a capitalist exploiter: "I won't give you a penny more. This gap cannot be opened, and we must not tolerate their mistakes! If they make trouble every three days, If we raise wages, wouldn’t we be in a loss-making business?”