Seeing Zhang Ruiqiang's confused eyes, Feng Yu laughed. Even before his rebirth, when online shopping was so popular, the supermarket industry was not greatly affected.
After all, many people still like to go shopping in shopping malls and supermarkets. This is more intuitive. Things bought online are not as satisfying as choosing them by yourself.
And after several years of lows, Wal-Mart's sales will reach its peak again, exceeding US$500 billion, or even US$600 billion, still ranking first in the Fortune 500, suppressing many oil companies.
Even though the demand for oil is increasing and the price of oil remains high, it is still not as good as Wal-Mart.
With more than 8,000 stores around the world, channel is truly king!
"Since I told you to do it, can I still trick you? Online shopping will have an impact on traditional physical stores, but the impact will not be too great."
"Think about it, if something is more expensive, would you trust online mail ordering? Even if you know that there is an online mall to guarantee it, what about time?"
"When you arrive at a physical store, you can pay directly and take the goods away. This is not the case with online shopping. It takes a certain amount of time to get it. Even if the logistics speed is getting faster and faster now, it will still take two or three days, right?"
"Once you buy something you don't like, or the seller sent the wrong product, do you need to return it? Then it will take at least two or three days, right? In terms of timeliness, online shopping is far inferior to traditional physical stores."
Among them, food will have the highest sales volume in supermarkets and other stores in the future, but no one will order by mail every day. Even if there are apps such as online shopping for fresh food in the same city, it is far from being able to compare with fresh food markets.
What's more, this can only be developed in first-tier cities. In second-tier cities, if there is not such a large order volume, logistics will simply lose money. Who will do it
Zhang Ruiqiang lit a cigarette and took a deep breath: "No, didn't you just say that the price of online shopping is very cheap? The more expensive something is, the cheaper it should be, right? In order to save money, online shopping is not a better choice ?"
No matter what, it’s all you, which one is better? Zhang Ruiqiang was a little confused.
"Yes, online stores do reduce costs a lot because they do not have the rent and other expenses of physical stores. However, many owners of online stores are second-hand merchants, and many physical stores are first-hand merchants. The cost of purchasing goods may be higher than that of physical stores. Cheap. For example, our Taihua Supermarket has the lowest purchasing costs in the country for many products.”
Many online stores in the future will purchase products directly from manufacturers, but now many of them purchase products from wholesalers.
"If an online mall focuses on being cheap, then some people with evil intentions will take advantage of it. Counterfeit goods have always flooded the market, and this is the same in any country. Even the United States, whose economic development is much better than that of China, fake goods ~Goods are also common.”
"So some products that seem to be very cheap and very low-priced are actually of very poor quality. You can't see the real thing. You can only look at the pictures on the website. How can you tell the difference? Not all All shopping websites have insurance services.”
In previous lives, many people bought many fake goods just for the sake of cheapness. Some people also say that it is online stores that bring these counterfeit goods back to life, otherwise they would have no market long ago.
Cities are increasingly cracking down on fake goods, so they can only go to rural markets. But the purchasing power of the rural market is inherently low, and their prices continue to drop. How much profit can be left
Now that they have an online store, they can take advantage of the fact that the other party can't see the real thing and sell fake goods to cheap city dwellers. Perhaps many people are not greedy for cheap, but simply deceived!
Even if Feng Yu, Ma Yun and others emphasized this point, it is still difficult to completely eliminate it. Some online stores are obviously authorized by regular manufacturers, but they do not purchase goods from regular manufacturers. Without special attention, who can find out
Feng Yu continued: "There is another very important point, and that is the after-sales issue."
"Many products provide after-sales service. And after-sales service requires invoices, credit cards, etc. to enjoy it. If you buy it online, many merchants will not issue you an invoice at all. How can you enjoy after-sales service?"
"For example, the price of repairing some electronic products may cost hundreds or even hundreds of yuan. If you don't have after-sales service, you have to bear this part of the cost. But if you buy it online, you may only save a hundred yuan. Do you think it’s a good deal?”
"Isn't that right? I bought it from your store and there is a payment record. Can't I hold the store responsible?" Zhang Ruiqiang asked.
Just like when you go to the supermarket to buy something, although there is no invoice, the supermarket still has to recognize the shopping receipt.
Feng Yu smiled slightly: "The payment record can only prove that you purchased this product in my store, but who knows whether the product you broke was purchased from my store? Do you have any proof?"
"There is no evidence, the other party just refuses to admit it, and the court's verdict is based on innocence. Why should the store be punished? If you want to say that an online mall company punishes its merchants, then what if the store is wrongly accused? Isn't it cool? What do these online store owners think?”
Zhang Ruiqiang was stunned. After thinking about it carefully, it seemed to make sense.
"And many people don't trust online shopping, thinking that computers are not very safe, just like many people would rather use passbooks than bank cards. Now all major banks have opened online banking services. But how many users are actually activated?”
"Is the convenience advertised above fake? Of course it is true, but many people will worry about it. You don't know who the other party is online. If you are cheated, it will be too difficult to recover compensation."
Feng Yu is also a little helpless at this point. Many scammers pretend to be employees of Internet companies, fake bank employees, fake payment package employees, and even fake after-sales personnel, which can fool many people.
Especially those who are older and seem to understand these new things are the easiest to deceive. It's hard to deceive people who don't know anything because they don't trust unfamiliar things. It is also difficult to deceive these people who know better, because they know what you say is wrong.
Those who know only a little bit always think they know everything. Such people are the easiest to be fooled. Many people have been deceived, and the media's exaggeration has promoted online payment as unsafe.
But in fact, even if you hold a bankbook, you may be defrauded of your money. This kind of recovery is particularly difficult, and the cost often exceeds the amount of recovery.
"Although computers are becoming easier to operate now, there are more and more advertisements on the Internet, and many people will be deceived."
"There are more people who don't use computers at all. If they want to buy things, of course they still go to physical stores. The gap between online shopping and physical stores is still very, very big. Physical stores will not disappear. In the future, online shopping will even compete with physical stores. stores to join forces.”
"Of course, if you still feel uneasy, then our Taihua Supermarket Group is very willing to expand. We also have the financial strength, management capabilities, brand advantages, and this idea."
Zhang Ruiqiang was shocked, what Feng Yu said really made sense. Wait a minute, was Feng Yu just trying to scare him so that Taihua Supermarket Group could take the opportunity to expand
Well, we have to let the people below study it carefully. The advantages cannot be taken advantage of by those foreign investors!
... The fourth update is about the poor four, and more updates will be added if the monthly ticket is over 400