"Mr. Wang, I think you may have overlooked an important issue, and that is labor~щww~~lā. The development of your Shunfeng Logistics is low basic wages and high piece-rate wages, which has allowed your Shunfeng Logistics to generate a large number of incomes of 10,000 yuan. The delivery person.”
"But there are still big differences between China and the United States. In China, all you need is basic social security. There are three types of insurance: pension, medical care, and unemployment. Moreover, they are paid according to the basic salary, and the payment amount is very low."
"It's different in the United States. They will definitely require payment based on overall income, and the payment ratio is much higher than here. How do you ensure corporate profits?"
Li Shiqiang's question was very acute, because he had considered opening a branch in the United States, but after some analysis and investigation with Wu Zhigang, he found that China's model could not be copied to the United States because the national conditions of the two countries were very different.
He now wants to know how Wang Wei would solve this problem.
Li Shiqiang's problem is also what Feng Yu and Kirilenko are most concerned about. The salary of delivery workers in the United States can be solved, but the high welfare benefits will make them unable to make much money at all.
Unless you have complete logistics channels, you can effectively reduce costs. And these are exactly what they lack.
Wang Wei seemed to have already had an idea about this, and answered quickly: "This is easy to solve. Our charges will be higher because our services will be better."
PS's parcel delivery is number one in the world. Their charges are relatively high and their service quality is very good. They also have the most complete logistics channels, including cross-border and inter-state logistics.
"I have done a survey and found that many people in the United States don't like express packages because when the couriers deliver packages, they are usually at work and no one is at home."
"Then the courier has several options. The first is to leave the package in the yard, so that the package is not signed for at all. If the contents inside are damaged or the package is simply lost, the courier company must compensate."
"The second option is to wait until there is someone at home before delivering the package, so the courier will have to work overtime. Not many people like to work overtime at night, especially express delivery. Those couriers may choose to deliver the package on the weekend, which will allow many people to collect it. The package was several days late.”
"And we can provide a third option, which is to establish an institution similar to a post office in a community, and notify customers to come here to pick up the express delivery. They can also unpack, accept and sign in person, and also allow customers to get it as soon as possible. pack."
Feng Yu's eyes lit up, and a term immediately popped into his mind - Rookie Station!
Isn't this the inn that Ma Yun later made? Unexpectedly, Wang Wei has already thought of it now. If this is the case, then many problems can indeed be solved. This station can even collect packages from other express companies, which may be more profitable than pure logistics.
It's just that this way, they have to invest a lot more money. Each post station cannot be too small, and there must be several staff members, and the staff's commuting hours must exceed normal working hours, because they need to Wait for many people to come to pick up packages after get off work.
It also requires hiring a lot more people, which has both advantages and disadvantages.
The disadvantage is that costs and expenditures will increase a lot. The advantage is that we can negotiate with the American government again. We have added more job opportunities to you Americans, so you should enjoy some preferential policies, such as tax exemptions and so on. .
Li Shiqiang, Wu Zhigang and others all looked interested and admired Wang Wei. They had also seen the post office, and even Li Shiqiang used to work at the post office. Why couldn't they think of this solution
"With this agency, our income will increase a lot. Because our service quality is better, we can charge higher fees. So although the cost in the United States is high, it is not a problem for us. "
Feng Yu thought for a while and asked: "Do the insurance benefits we pay have to be in line with those of PS? And there is one more thing that I need to make clear to you first. We want to hire Americans, and at the same time, we must give priority to port workers."
Longshoreman
Wang Wei frowned. Those people were very strong guys. It was suitable for them to send large items, but there was no advantage in sending small items.
Moreover, many of these strong people have bad habits, that is, they like to throw away express delivery. If you are not careful, the contents of the package may be damaged.
If the contents of the package are damaged when it reaches the customer, the express company must compensate according to the agreement. In many cases, double compensation is required, which also causes considerable damage to the company's brand reputation.
It seems that they need to cooperate with insurance companies. He remembered that Feng Yu invested in the banking industry in the United States, and there were also insurance companies there. Moreover, every delivery person must pay accident insurance. Otherwise, if any accident occurs to the delivery person while working, their company will have to compensate for it.
Calculated in this way, the insurance expenditure for each courier is not a small amount. If you add subsidies for rainy days, windy days, snowy days, high temperature subsidies, cold subsidies, etc., the cost will be even higher. high.
Wang Wei consulted relevant companies in the United States and learned about the existence of labor unions here. He also knew that workers' incomes or welfare benefits would be increased in various ways. In fact, many workers in the United States who are engaged in physical labor are better than those who are engaged in mental labor. People earn more.
"The insurance and other benefits we pay must be no worse than other logistics companies, even if they are number one in the world. At the same time, we must highlight our characteristics, that is, we deliver goods faster, have a better service attitude, and even have a better attitude towards receiving and delivering goods. There are strict dress code requirements for employees.”
Same uniforms, same vehicles, service with a smile, clear prices, etc.
"Another important point is that a lot of Amazon and Yibai's logistics are free, which means the company is responsible for it. If you ask us to charge high logistics fees and have good service quality, this will increase the costs of Amazon and Yibai. Would they agree to the possibility of causing them losses?”
How Amazon initially expanded was by waiving logistics fees, which benefited many customers. They use free shipping as a promotional tool, and the effect is very good.
"I will discuss this with Amazon and Yibai to find an internal price that is acceptable to both parties. And we will install the latest sorting and parcel equipment to ensure the highest efficiency and the lowest cost."
"Okay, just think about it clearly, but according to our budget, the amount of money each of us invests this time is not a small amount. Do you two have any difficulties?" Feng Yu looked at Li Shiqiang and Wang Wei.