Makino Technology has ordered a large number of commercial computers directly from Shenzhou, specifically for use by various businesses, especially small and micro self-employed businesses with lower costs.
Li Mu’s idea is that all merchants will use it for free for three months first. The main reason for using these three months for free is to allow merchants to try Ele.me without any threshold.
After three months, merchants realize Ele.me’s ability to increase revenue and will naturally choose to continue cooperation. At this time, they can choose to rent computers and thermal paper printers provided by Ele.me, or purchase them themselves.
If merchants rent, then the rent is equivalent to a revenue-generating channel for Ele.me, which can at least cover the cost of hardware investment.
It doesn't matter if merchants give up renting and choose to purchase their own computer equipment. After Ele.me recycles these computer equipment, they can continue to follow this model and distribute it to new cooperative merchants, or simply move it to smaller cities.
For example, Yanjing may phase out thousands of second-hand commercial computers this year. These computers will be sent directly to major cities in Hebei Province. In this case, the transportation cost will be very low, and Taobao Logistics can be used to digest them internally.
Li Mu originally wanted to equip Shenzhou with several purely commercial machines, which would be all-in-one machines used for ordering and settlement in later restaurants and cafes. Such machines did not have high hardware requirements and were not difficult to manufacture.
However, the most annoying thing about industrial design is industrial design and mold making. The high cost of this process does not matter, it is mainly a waste of time.
So Li Mu simply used an ordinary computer to see the effect first, and at the same time asked Shenzhou to start making a set of commercial computer molds specifically for Ele.me, and then put them into mass production.
The owner of Sichuandu Noodle House, after receiving professional training from Ele.me, is already familiar with the operation of the order-taking client. While introducing the additional benefits that Ele.me has brought to him to reporters, he kept confirming orders in front of the computer.
Seeing that he was grinning from ear to ear, the reporter couldn't help but ask: "Noon is the peak dining period, your business must be very good, right?"
The store owner said seriously: "The number of orders is much higher than yesterday at noon. We have received nearly 40 orders so far. At this rate, there will be no problem if we exceed 80 orders at noon!"
As he spoke, he said thoughtfully: "I think it may be that the number of users of Ele.me is growing rapidly. Yesterday was the first day it went online. The number of users may be smaller, but today it has begun to increase significantly."
The store owner's analysis was correct.
Yesterday's Ele.me was just launched to test the waters, and also to show the outside world and promote its own model.
With yesterday's publicity and reports, the number of users has been greatly improved today.
At this time, the rider responsible for delivering food to Wang Xiaolong had received the order and said to the reporter: "Well, comrade reporter, I have to go and deliver food to the customer."
The reporter hurriedly said: "We will go with you."
The reporter and the riders came out together. The rider sat astride Ele.me’s specially customized electric car, while the reporter got into the car and took pictures.
At first, the reporter was able to keep up, but soon the traffic conditions were not smooth and he was left further and further behind the rider.
Fortunately, Chuandu Noodle House is not far from the building where Wang Xiaolong works. The reporter's camera was able to capture the rider from a distance and did not lose him.
After the rider arrived at the building, he locked his car and hurried into the elevator hall of the building. The reporter also caught up with the rider while he was waiting for the elevator.
When the rider was approaching the door of Wang Xiaolong's company, he called Wang Xiaolong and said in the professional language trained by Ele.me: "Hello, is this Mr. Wang? I am the delivery rider of Ele.me. Are you Your meal has been delivered, please go to the company door to pick it up."
After hanging up the phone, he arrived at the door of the company.
The reporter who was filming Wang Xiaolong inside said in surprise: "It only took fifteen minutes to deliver it, only half of the promised time."
Wang Xiaolong stood up to pick up the meal and told reporters at the same time: "I think their operation efficiency is very high, but when the number of users becomes larger, I don't know if they can guarantee such efficiency."
Wang Xiaolong went out to get food, and the two groups of reporters briefly met together, and then each continued to follow their interview subjects.
Here, Wang Xiaolong returned to the company with the meal and ate it at his work station. On the other side, while waiting for the elevator, the Ele.me rider replied to the official order text message sent by Ele.me through his mobile phone. Number 1.
The reporter asked him: "Master, what does reply 1 mean?"
The master said: "Reply 1 is to tell the system that I have completed this order and can take the next order."
The reporter asked again: "Then the daily text message fee should not be low, right?"
The master smiled honestly and said: "The mobile phone is issued by the company, and we don't have to pay for the call. The company just lets us use it without worries."
At this time, his mobile phone received an official message from Ele.me: "Hello, dear rider master, we are now placing an order for you. The order content is: Go to the 'Shaxian Snacks Yuhong Intersection Store' to pick up the meal (restaurant number YJ003121, delivery Go to No. 409, Building C, Zhongguancun Kexin Entrepreneurship Park, order number 401299832. Please reply 1 to confirm the order. The order will be reserved for you for one minute. Please reply 2 to reject the order. Please reply 3# minutes to suspend the order. For example: you need to suspend the order. Single hour, please reply) 3#60.”
The reporter hurriedly asked again: "Master, is this the system starting to dispatch orders?"
"Yes." The master nodded and said, "I confirm that the last order is over, and the system will send me a new order. You see, this order has been locked for me. If I want to take this order, I just need to reply 1." Can."
The reporter said: "But there is no user information on it. How will you deliver it then?"
The master said: "Reply 1 to confirm accepting the order, and the system will send the user information to me. If you do not accept the order, you will not be able to see the user information. The company says this is to protect customer privacy."
With that said, the master has already replied 1, confirming taking the order.
A few seconds later, the phone received another message: Dear rider master, you have confirmed the delivery of the order with order number 401299832. The recipient is Ms. Chen. Contact information: 1390100XXXX. Go to Shaxian Snacks Yuhong Intersection Store 'Please abide by traffic regulations and pay attention to safety when picking up food and riding. "
The master stepped into the elevator, handed his cell phone to the reporter, and said, "Look, I have confirmed that I have accepted the order."
The reporter read the text messages carefully and said in surprise: "The wording of your company's text messages is really very humane!"
The master smiled and said: "I don't know what humanistic care is, but I feel very comfortable every time I receive a text message."
The reporter asked: "Then you will run this order next, right?"
"Yes." The master nodded and said, "Next we will go to this Shaxian snack."
The reporter asked curiously: "Can you clearly remember so many hotels within your service area? What if you don't know the location?"
This is indeed one of the biggest drawbacks of not having a smartphone. The rider cannot view the map in real time on his mobile phone, and his coordinates cannot be simultaneously transmitted to the cloud and presented to the user in real time.
But there is nothing that can be done about it. Li Mu also wants to give each of them a smartphone, but behind this is a huge project. It not only requires the development of systems and hardware, but also customized software. It also requires a stable and fast enough network. Transmission, moreover, also requires a mature set of digital map data.
At present, there is no good way to solve these problems in one step. The only thing that can be distributed to riders is an ordinary blue-screen mobile phone, so what Li Mu can do is let the team customize a "restaurant map" for riders.
At this time, the delivery rider also took out the "restaurant map" from his pocket and said: "This has the detailed locations and contact information of all restaurants starting from YJ000001. If I don't know where this store is, Well, you can search it based on the restaurant number provided in the text message, and you can find the specific house number and nearby landmark building reminders. If you still can't find it, you can call the restaurant for consultation."
The reporter took the notebook and found that this palm-sized notebook was not a bound notebook, but a detachable activity book.
Every piece of paper in the book is perforated and fixed with buckles. The buckles can be opened, and each piece of paper inside can be taken out easily.
The reporter asked curiously: "By the way, what should I do if there is a newly joined restaurant but there is no information on it?"
The chef smiled and said: "The company has considered it. When we sign in at the service station every morning, the company will print a card with the new restaurant information for us, and we can just put it in."
The reporter suddenly nodded and said, "Your company is really considerate."
"Yes." The master said with a smile: "The company takes care that we don't read enough books, so everything is a simple operation. You see, all the confirmation text messages only require us to reply with numbers and symbols. Many of our riders don't know Pinyin. If it's a little difficult to answer text, it's too easy to answer numbers. Anyone can do it, even a three-year-old child can do it."
At this time, the elevator reached the first floor. In order to make time, the rider quickly left the office building.
The reporter jogged all the way and said at the parking lot: "Master, I'm sorry to take up your time. We have one last question."
The master asked hurriedly: "Please tell me."
The reporter asked: "The car you are riding is also provided by the company, right? I think it is electric. How long can it last?"
The master said: "I rode for about 70 kilometers yesterday, and then it got a message that the battery was almost out."
The reporter asked again: "What should I do if there is no power? Do I need to find a place to charge?"
The master said: "If the battery runs out, go back to the service station. There are charged batteries there that can be replaced directly. Just sign and it will be replaced with a new one. It can run for dozens of kilometers. There are chairs at the service station where you can rest. If you have nothing, If you don’t want to run out of orders for the time being, you can also send a text message to the system. For example, if I want to rest for three hours before taking orders, I can reply with 3#180, and the system will suspend my order dispatch for three hours, and I can return to service. Stop and rest for a while.”
(End of chapter)