Shen Dapeng let out a deep sigh, and a fierce look resurfaced in his eyes.
Want to be cruel, without seeing who he is facing? !
I am now the director of operations of Wanhai Plaza, but in fact, I am the actual chairman of Wanhai Plaza. When I compete with a chairman, Zhu Yuanfeng is still a bit too tender!
Shen Dapeng has long had a good opinion of Zhu Yuanfeng, but he doesn't plan to do anything. Can such a person manage a square well? Sooner or later the profits of the square will be eaten up by such people.
Had it not been for Shen Dapeng for the inconvenience of revealing his identity, Zhu Yuanfeng would have been expelled long ago.
But now that the other party had pushed himself to this point, Shen Dapeng had to change his original thoughts, and it was normal to get rid of Zhu Yuanfeng at this time.
But guessing belongs to guessing. Everything needs enough evidence. You have to find a way to collect certain evidence. This is what you should do right now.
For the sake of the overall situation, at this time, the most important thing is to deal with the headache of consumer disturbances first. Otherwise, the bad influence will continue to expand, and it will be very fatal to the reputation and sales of the square. .
Shen Dapeng thought about it calmly, then quickly walked into the square and glanced at Li Bing on the side, "Let's take a look."
Li Bing nodded hurriedly when he heard the words, and walked in behind Shen Dapeng.
The group of consumers was still chatting around the security guard, and the security guard was obviously helpless, unable to get away, and explanations were useless. Seeing Shen Dapeng and the others came, their eyes lit up and they looked for help. Look at Shen Dapeng.
"Director Shen, you can count on it. Take a look. They are holding me back. What do you think I can do?"
The young security guard hurriedly yelled and explained to the angry group of consumers, "No, the person in charge is here, you can ask him to make sense."
The group of consumers quickly turned their attention to Shen Dapeng and Li Bing because of a word from the young security guard, and looked at the two with suspicious eyes.
"I am Shen Dapeng, the operation director of Wanhai Plaza, who specializes in managing the retail area. If you have anything you can tell me, don't embarrass our security personnel."
Shen Dapeng walked to the crowd and stood still, smiling and saying hello to everyone.
This group of consumers seemed to believe Shen Dapeng's words, and quickly let go of the security guard, and surrounded Shen Dapeng instead.
"Operation Director?" One of the middle-aged men looked at Shen Dapeng angrily, "Can you handle it?"
Li Bing on the side knew that these consumers were not easy to provoke. He was afraid that Shen Dapeng would suffer a loss, so he hurriedly stepped forward and explained with a smile, "Yes, he is indeed the operation director of our square. He can help you deal with the things you encounter. Please don’t Be anxious, come one by one, we will definitely give everyone a satisfactory result."
This sentence of Li Bing somewhat calmed the anger of the consumers present, and another big man immediately said: "Since you can handle it, then we trust you. Now we have bought these fakes, you said, what to do?"
"Yes, we all bought counterfeit and shoddy products. The merchants are now closed and run away. We can only find your square. You should give us an explanation."
"The dignified Wanhai Plaza, under the banner of authenticity, openly sells fake and shoddy products. Isn't this too decent?"
"Don't be afraid, they don't deal with it in the square. Someone speaks for us. I have already called the TV station. They will send someone later."
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All of a sudden, those consumers shouted again, causing other consumers who were shopping in the square to stop.
Shen Dapeng smiled slightly and beckoned everyone to stop talking. After everyone’s voices gradually weakened, he continued: "I, Shen Dapeng, assure you that I will definitely give you a satisfactory result, but the premise is that I have to First understand the situation?"
Speaking of this, Shen Dapeng looked at the customers shopping around, “It’s not appropriate to let everyone just stand and talk. Let’s go to our meeting room and let everyone drink and rest by the way. Let’s talk about specific things. ?"
At the moment when the square is in normal business hours, there are not a few people who come to shop. If these consumers are allowed to make a noise, the impact on the square can be imagined, so Shen Dapeng thought of letting everyone go to the conference room to talk.
Shen Dapeng's amiable attitude made most consumers feel much better. Some consumers also gave Shen Dapeng applauding eyes.
"Director Shen is right. Everyone has been tossing here for so long. It's better to go to the conference room and take a break. It just so happens that you can still have enough energy to talk about this? Everyone, let me go."
Li Bing quickly followed Shen Dapeng's words and greeted everyone to go to the meeting room with him.
"It's still the director's point. Let's all go."
"That is, after standing for such a long time, I should take a break and drink some water. Let's go together. I don't believe that there are so many of us, and I'm afraid they will play any tricks?"
"Yes, yes, let's go together and say it well. If they don't give a reasonable result, we will stay in Wanhai Square today."
Dozens of people murmured and followed Shen Dapeng and Li Bing to the direction of the conference room.
The conference room in Wanhai Plaza was quite large, and it was more than enough to accommodate these dozens of people. So when everyone was seated, Shen Dapeng motioned to Li Bing to call a few girls from the reception department and poured a glass for each of these consumers. Hot water.
After everyone was quiet, Shen Dapeng, who was sitting in front, smiled and said to everyone: "First of all, on behalf of the company, I apologize deeply for your unpleasant shopping experience!"
After finishing talking, Shen Dapeng stood up, looked at the dozens of ordinary consumers present, and then bowed deeply.
At this moment, not only the dozens of consumers were moved and stunned, even Li Bing, who was sitting on the side, looked at Shen Dapeng with surprised eyes, which seemed a little weird.
Shen Dapeng is the operation director of Wanhai Plaza, but he was able to lower himself and sincerely apologize to the consumers in front of him, which really did not occur to Li Bing.
But soon Li Bing also figured it out. The reason Shen Dapeng did this was to solve the problem, not to choose to avoid it. This kind of courage to take on the spirit shocked Li Bing's heart, and at the same time he admired Shen Dapeng even more.
At the same time, the entire conference room was suddenly silent.
Perhaps these people have the same thoughts as Li Bing at this time, and they did not expect that an operations director would actually apologize to his victims sincerely!