Brand crises time and time again, just like last time, this time the people's intentions are even more sinister.
It's just that Qin Bing didn't even dream that he would do this by himself.
On this day, someone knocked on the door where Qin Bing was crazy with sister Liu Yueni in the office.
Qin Bing didn't like being disturbed during lunch break, but there must be something to disturb him at this time.
Liu Yueni got dressed and went to open the door.
Standing at the door is HR Zhao Wan'er.
Qin Bing was shocked. It wasn't because she was playing with female subordinates that she talked to herself. Compared with the last time Yang Feiya's incident was very unentertaining, it was because the company wiped her butt for help.
"People from the Industrial and Commercial Bureau are here." Zhao Wan'er said seriously.
"The Bureau of Industry and Commerce?" Qin Bing was surprised. It was normal for the Bureau of Industry and Commerce to come to the company, but it would be wrong if he came to him.
"Someone broke the news on the Internet, saying that our better** not only does not help men, but also destroys men, because our pants contain harmful substances that kill quiet." Zhao Wan'er explained.
"How is it possible!" Qin Bing is only responsible for sales. He doesn't know anything about fabrics and production, and he doesn't have the right to follow up.
"Where is Mr. Tang?" Qin Bing asked anxiously.
"He was away on business to attend the meeting, so I came to you the first time." Zhao Wan'er explained.
Qin Bing is the person in charge of Better and needs to know the first time.
"Well, where are the people from the Industrial and Commercial Bureau?" Qin Bing asked again.
"They went to the product department to prepare to seize and retrieve some samples." Zhao Waner explained.
Qin Bing thought for a while, and now there is no time to go to a meeting to deal with public relations incidents.
"Go to the product department to meet with the people from the Industrial and Commercial Bureau." Qin Bing quickened his pace.
When we arrived at the product department, the people from the Industrial and Commercial Bureau did adjust the samples in the product department, and Vice Presidents Wang Xing and Li Zhibai were already there.
Qin Bing was puzzled in his heart. The two vice presidents should be busy theoretically. How come they are faster than himself
"Hello leaders, I am the person in charge of this product. Our product is absolutely safe. It has been tested by the government. We have an official quality certificate. There will be no problem." Qin Bing and the person from the Industrial and Commercial Bureau explained Tao.
"Oh. Routine inspections are required for any problems, and if someone complains, they must be inspected." The person from the Industrial and Commercial Bureau replied, "I hope you will cooperate."
"We cooperate, we will definitely cooperate." Vice President Wang Xing was very positive.
Qin Bing didn't think much about it. No matter how he explained it, the people from the Industrial and Commercial Bureau still followed the rules.
People from the Industrial and Commercial Bureau took several batches of samples and brought them back.
Qin Bing called a meeting urgently, but Vice President Wang and Vice President Li did not come.
The core figures of the meeting are the head of the public relations department, the head of the design department and the head of the product production department.
"Is there any quality problems in our better internal production?" Qin Bing asked, although he did not understand the production process of clothing, but as long as it needs to be dyed and colored, if these chemicals do not meet the standards, it will affect the skin. The human body is harmful, and common jeans require more than a dozen coloring processes.
"In line with national standards." The production supervisor replied.
"Internal meetings, don't fool me." Qin Bing's attitude is very firm. He definitely doesn't allow everyone to do this kind of corrupt character and cheating.
"Really." The boss of the production line said affirmatively.
"If our product is compliant? What is the report and complaint? Who knows?" Qin Bing turned his attention to the head of the public relations department.
Director Duan touched his forehead, and said falteringly: "The Industrial and Commercial Bureau is unwilling to provide the other party's real-name information. We have not been able to contact the person on the Internet, and we have not ignored us until now."
"That's not right." Qin Bing pondered for a while, and said: "If it is a real consumer, it should be right for us to ask for compensation. This is the idea of normal consumers, unless his purpose is not compensation at all, but Defamation and slander."
Qin Bing hit the nail on the head.
"But our better competitors don't have too many intersections. There are very few domestic companies that do this with us. It hasn't been long since our products came out, and the market hasn't opened up. Where are the contradictions and competitions?" The director of the marketing department announced Suggest.
This is very pertinent, and Qin Bing also agrees.
"That's weird, then what is the purpose of this consumer? We are purely unhappy?" Qin Bing also hesitated.
"It's okay. When the results of the Industry and Commerce Bureau come out, the clearers will clear themselves. We don't have substandard products. Naturally, don't be afraid." Director Duan is very relieved. They shouldn't need too much processing from their public relations department.
At this time, Qin Bing's phone rang, saying that General Manager Tang came back and asked him to pick him up directly at the airport and report the situation.
Qin Bing left the meeting and went to the airport to receive Mr. Tang and report the information.
"It seems to be just a normal consumer complaint. It's not a big deal." Tang has always seen the world. Any company has such complaints, not too many.
"Complaints are very common, but there are really not many complaints to the Industry and Commerce Bureau. Generally, they are complaints to the company. Moreover, this complaint is not about the quality of the product itself, but suspects that our design, fabrics, and processing exist. And the use of dyes that do not meet the national standards. This is a very professional and purposeful complaint, but I can’t figure it out. Our better is a new product, and we have not really opened the market at present. In theory, it shouldn’t be. Which competitor.” Qin Bing always sees the problem thoroughly and sees the internal cause of the problem, not the surface.
Mr. Tang thought for a while and said, "I'll find a way."
Such a small group in the government is still very easy to solve.
Mr. Tang contacted an insider from the Ministry of Industry and Commerce, and the internal information he got was simple. The response was purely real-name reports, saying that he was extremely dissatisfied with the product.
Mr. Tang finally got the person's contact information and address.
"You and the people in the public relations department will find this person, get in touch, discuss the matter and reasons for compensation, and solve the matter, don't make a big trouble." Mr. Tang doesn't think the matter is too big at this time, it's just an ordinary thing. It's just a small matter.
Qin Bing and Duan Bi, as well as their two subordinates, Xiaomei and Zhang Xiaomei, drove to each other's residence together.
In the car, Xiao Mei kept peeking at Qin Bing from time to time, her nympho and shy look was really sweet.
"Do you like our Director Qin?" Zhang Xiaomei immediately caught this point.
"No, no." Xiaomei became more embarrassed and shook her head hurriedly.
"Don't admit anything, haven't you all slept together?" Director Duan Bi interrupted.
"Ah!" Xiao Mei's face flushed even more.