After the meeting, Chu Shichen integrated Yisi’s current projects.
In order to compare the results, he selected a portion of the projects signed within three months, six months, and one year, and handed them over to the Customer Success Department for continued after-sales service.
After the handover, Chu Shichen invited Manager Wu to the department and had a small internal exchange.
As for CS·Μ's after-sales service method, it covers comprehensively and deeply both horizontally and vertically. The sales department will understand that if they follow the same standard, the workload will at least double.
The business integration of Xiang Yue and Yisi is a major trend. Various standards are gradually being unified. We need to learn from the advanced ones and change the outdated ones.
Chu Shichen hopes that everyone understands that his decision is to standardize business procedures and reduce the pressure on the sales department so that they can focus on "sales" itself.
On another level, he had just taken office and had a limited mass base, so it was time for him to rally the people's hearts.
This move will be beneficial to Yisi's long-term development in the long run and to the department's performance in the short run, so naturally, the majority of people support him.
Others can't find fault with it either, so it's only a matter of time before their attitude changes.
After the exchange, Chu Shichen accompanied Manager Wu to the elevator and thanked him, "It's really a bother for you to take the time out of your busy schedule to come here."
"You're welcome, Director Chu." Manager Wu said, "Let's discuss it together. I can also understand the extent of the project, and it will be easier to follow up later."
Chu Shichen said: "Then I'll ask you to take care of me from now on."
Manager Wu is a smart man. Although he is not very familiar with Yisi's situation, Chu Shichen is well-known in the company and is highly recognized. Now he is the director appointed by Xiang Mingzhang himself.
When the elevator arrived, Manager Wu said, "Don't worry, Director Chu. I have everything planned out."
Chu Shichen returned to the office, wrote a report on the progress of after-sales service, and printed it out for Xiang Mingzhang to review.
Excluding the time when he came up empty-handed, this was the first time Chu Shichen stepped into the president's office after being transferred to another department. As soon as he pushed the door open, he habitually called out "Mr. Xiang".
Xiang Mingzhang raised his head and said in a tone: "Director Chu, what can I do for you?"
Chu Shichen smiled, walked to the table, handed over the report, and said, "I have completed the handover with Manager Wu. Mr. Xiang, please sign it."
Xiang Mingzhang picked up the pen he had used in the morning meeting. It was low on ink, so he held it between his fingers and fiddled with it: "Wait a moment, I'll ask Secretary Feng to come over."
Chu Shichen pushed the internal phone away so that Xiang Mingzhang couldn't reach it. He walked around the table to get the ink bottle, put it down with a thud, and said, "Isn't it a bit too much to bother the secretary with such a small matter?"
Xiang Mingzhang looked up and said, "I can't help it. I was spoiled by my former secretary."
Chu Shichen grabbed the pen and quickly fixed it. Only he dared to urge him blatantly: "Sign quickly."
After signing, Xiang Mingzhang asked, "Are you free this Saturday?"
"No." Chu Shichen said simply, "I am in contact with a pharmaceutical company and I have to meet a client on Saturday."
Xiang Mingzhang flashed a trace of disappointment: "I know."
Chu Shichen did not stay long. He took the documents and left. When he passed the secretary's office, Feng Han was busy, but he was busy but orderly and had already adapted to the position of secretary.
Chu Shichen was jealous again and again. He was flirtatious in front of Xiang Mingzhang, but when he saw Feng Han in person, he only thought of the time when he was a secretary.
The next day, Chu Shichen ordered a pot of green plants to be sent to the secretary's office, which was also a flowering gladiolus.
When Xiang Mingzhang gave him the sword orchid, it was out of pure appreciation, and he gave it to Feng Han, who was rising steadily, as an encouragement after the handover between the old and the new.
In Xiangyue Communications' vast campus, there are several departments and countless employees. Every project is full of challenges and competition is everywhere.
Putting aside personal feelings, mutual comfort between superiors or colleagues is very precious. Chu Shichen has received a lot along the way, so he is not reluctant to express it to others.
With the transfer of after-sales work, the sales department has more spare capacity. Chu Shichen struck while the iron was hot and reorganized the personnel allocation and formulated appropriate plans for each group.
When it comes to managing his subordinates, he emphasizes "combining kindness and severity". He is thoughtful and dedicated, strict and fair.
Whether doing things or employing people, Chu Shichen is determined to do whatever he does and will do it once he proposes it.
Everyone admires Director Chu's abilities, but in Li Zangqiu's eyes, Chu Shichen's decisiveness is strong and his aggressiveness is overbearing.
The two were superiors and subordinates, and whenever there was a conflict in decision-making, Chu Shichen never gave in, and Li Zangqiu's dissatisfaction with him grew deeper and deeper.
After returning home, Chu Shichen paid extra attention to his family's movements.
After Valentine's Day, Chu Shihui and Li Heng's relationship eased. School started just in time, and Li Heng occasionally picked her up and dropped her off at school.
The family had dinner that night, and Mrs. Chu asked indirectly, "Xiao Hui, how are you and Li Heng doing recently?"
"Nothing." Chu Shihui said, "He was busy before, but now that he's free, he contacts me more often."
Mrs. Chu asked, "What about you?"
Chu Shihui told the truth: "I'm not free yet."
Mrs. Chu laughed and said, "I really don't understand you two. Li Heng came to see you, but you were not free. Didn't he make a fuss?"
Li Heng became a little smarter and realized that eating, drinking and having fun could not arouse Chu Shihui's interest. He offered to help in the preparation of the design exhibition.
Chu Shichen did not comment, but said: "Li Heng is in charge of the company's main business. If you need advice on technical matters, you can ask Uncle Sen."
Chu Shihui boasted: "Uncle Sen is like my second mentor. Even if I don't ask him, he will come to ask me about my progress."
Chu Shichen smiled and said, "What did Li Heng do to help you?"
For a design exhibition, you need to find a venue, rent it, set up the exhibition, coordinate it, and do a lot of other things. Chu Shihui said, "He wanted to help me find a place and add more staff, but I didn't agree."
"Well, you can tell me if you need anything." Chu Shichen said, "I recently had a dispute with Uncle Li at work. It would be awkward if you bother Li Heng."
Chu Shihui understood immediately: "I understand."
On Saturday, Chu Shichen made an appointment with a client for tea.
The pharmaceutical company was called Ningli, a listed company. Three years ago, it had publicly tendered for a CRM system. Unfortunately, Yisi was in a serious downturn at the time and lost to its competitors.
This year, Ningli Pharmaceutical wants to upgrade the entire system to improve the connection defects of multiple modules. The general manager is named Cao, who is easy-going and talkative, and a doer.
Chu Shichen had participated in many social events, but this was his first time meeting with a client alone. He and Mr. Cao made an appointment for an hour, and the conversation went on so well that it lasted nearly thirty minutes longer.
The meeting ended and Mr. Cao left first.
Chu Shichen glanced at his watch. It was still early. He remembered that Xiang Mingzhang had asked him if he was free today. He took out his cell phone and called Xiang Mingzhang. It rang for a long time and was about to be automatically hung up when he finally got through.
Xiang Mingzhang's violent panting could be heard from the phone, one after another, and there were also noisy voices. Chu Shichen was stunned and asked, "What are you doing?"
Xiang Mingzhang said succinctly: "Club, boxing."
"Then do you want to come find me?" Xiang Mingzhang pretended to be frustrated, "I was beaten just now."
Chu Shichen didn't believe it, but he drank too much tea and his mouth was bitter. He was thinking about the chocolate in the club, so he agreed, "Okay, wait for me."
The driver took Chu Shichen to the club. There were a little more people there on weekends. The fighting gym was on the sixth floor and had a total of three training halls.
This is a place where you sweat profusely. The decoration is pure white with red lines, which looks clean. There are sandbags, water bags, fixed targets, large and small arenas, as well as a massage room for relaxing muscles and a cold drink bar.
Chu Shichen walked into the largest training hall. It was quiet and empty, totally different from the noise during the phone call.
Xiang Mingzhang was resting, his upper body naked, his muscles becoming more distinct due to the intense exercise, his hands were red from being stuffy by the boxing gloves, and the bulging blue veins extended from the back of his hands to his forearms.
Chu Shichen had never seen Xiang Mingzhang in this state before, and he felt a pure, powerful attraction.
As he got closer, he saw the bruises on Xiang Mingzhang's waist and abdomen and immediately touched them: "I thought you were joking, were you really beaten?"
There was a member fighting match today. Xiang Mingzhang had just stepped off the ring when he answered the phone and said, "Fight each other."
No wonder it sounded so chaotic. Chu Shichen asked with concern, "Is it serious?"
Xiang Mingzhang's breath stabilized and he said, "It's okay, it's normal."
Chu Shichen looked around: "Why is there no one here now?"
Xiang Mingzhang said: "We have cleared the area for you."
Before Chu Shichen could react, Xiang Mingzhang had already handed him a pair of boxing gloves. It seemed that he really wanted him to practice self-defense.
Chu Shichen didn't want to practice at first, but now he was immersed in the situation and was bewitched by the hormones emitted by Xiang Mingzhang, which aroused a bit of interest.
He smiled helplessly, took off his suit tie, leather shoes and socks, and unbuttoned the collar and cuffs of his shirt. Xiang Mingzhang helped him put on boxing gloves and moved closer with the heat from exercise.
Chu Shichen asked: "Fight with you? You are injured."
Xiang Mingzhang said: "You mean I can't handle it?"
Chu Shichen was flexible: "I can't handle it, but can you do it?"
Xiang Mingzhang said: "There are no fathers and sons in the business world, and no husband and wife in the arena."
"Don't talk nonsense." Chu Shichen raised his elbow to wipe the sweat off Xiang Mingzhang's cheek, and took the opportunity to look at his face. "Will you slap me in the face? How can I go to work if I get hurt?"
Xiang Mingzhang sneered: "You're afraid of so much talk?"
The screen on the wall was broadcasting the match. Chu Shichen put on his boxing gloves and imitated the movements of the players, touching each other: "I'm afraid that my talent will scare you."
The square arena was white with red ropes, and the chandelier directly above was blindingly bright. Chu Shichen's senses were full of novelty, and he lowered his hands, not knowing whether to take a defensive posture.
Xiang Mingzhang did not remind him and suddenly punched him.
Chu Shichen was shocked and barely dodged it, but he did not forget to maintain his composure and said, "I met Mr. Cao from Ningli Pharmaceutical."
Xiang Mingzhang asked cooperatively: "How did the talk go?"
"It went smoothly." Chu Shichen moved his steps as if he was at ease. "We have an appointment for next week. The teams of both sides will officially contact each other."
Xiang Mingzhang followed suit, continued to attack and threw another punch, saying: "Yisi has been deeply involved in the medical field, and this project belongs to the comfort zone."
Chu Shichen didn't dodge, and took a hit in pain. He frowned and said, "We've lost customers over the years, but this year we've stabilized and are regaining both our reputation and market share."
Xiang Mingzhang suddenly asked: "How is it going with Li Zangqiu?"
Chu Shichen panted slightly: "It's not very harmonious. I deliberately provoked him in work and confronted him several times."
As he spoke, he was forced to retreat repeatedly by Xiang Mingzhang's attack. He held on to the ropes to avoid falling. He continued, "He always appears to be magnanimous. I don't know how long he can endure it."
Xiang Mingzhang returned to the original point on the ring and said, "Okay, warm-up is over."
Chu Shichen was stunned: "What?"
Xiang Mingzhang officially started, his face darkened, no joking look on his face, he punched fiercely and kicked violently.
He used all his strength to hit the flesh, then suddenly restrained himself, unwilling to let it fall on Chu Shichen.
Chu Shichen was in a state of disarray, unable to keep up with the rhythm and movements, and had no time to attack while dodging. He could hear himself panting and his heart pounding.
A hook punch hit him in the face, bringing with it the wind, and Chu Shichen closed his eyes tightly.
Before his fist landed, Xiang Mingzhang changed his tactics halfway. He stretched out his legs to grab Chu Shichen's knees, and with a strong hook, he knocked the man to the ground.
Chu Shichen lost his balance and leaned backwards. When he opened his eyes, he saw bright lights. Xiang Mingzhang carried him down, and with a "bang", they fell together in the center of the ring.
His chest heaved, and he raised his hand and punched Xiang Mingzhang in the heart, finally gaining a little advantage, and said, "You win."
Xiang Mingzhang said: "In the six rounds of the ring match, I won five times in a row."
Chu Shichen was so tired that he lay down: "Why did you lose the last time?"
"Because you called me, I was distracted." Xiang Mingzhang said, "After I got hit by the first punch, the next one came before I could even react. It keeps coming one after another. Once you're in a passive position, it's hard to successfully counterattack."
Chu Shichen understood something instantly and said sharply: "The initiative is crucial."
This is true for fighting, and probably for other things as well.
The yacht exploded and they were being followed. If these problems are not solved, they will be in a passive position and they don't know whether the hidden danger is a needle or a knife.
Xiang Mingzhang cares about Chu Shichen's safety, and Chu Shichen cares about the safety of the Chu family.
"Just sitting there and waiting for death is not a solution." Xiang Mingzhang felt a dull pain in his wound, and he stood up and said, "We should be more proactive."
Chu Shichen stood up: "That requires long-term planning, step by step."
"First step," Xiang Mingzhang took off his boxing gloves and his hands were sweaty again, "accompany me to take a shower and change clothes first."
Chu Shichen was speechless: "Then what?"
Xiang Mingzhang asked: "Do you want some more chocolate?"
(End of this chapter)