Even Fanxing Software Company and Building Block Software Company are aware of this matter, which shows how popular this matter is currently in the country.
Now that Tianwen University has begun to prepare for this project, it cannot let go of the chain. It also needs to make some arrangements, otherwise time will be a bit tight.
So Zhao Yi simply made a call to Polaris Company and asked them to produce 10 intelligent supercomputers to carry out the preliminary framework construction work.
In fact, there are not yet many supercomputers in use, because there are not many projects that can simulate and calculate in the early stage, and most of the computing power is only needed to maintain the operation of primary artificial intelligence.
If this were the case, only one or two intelligent supercomputers would be enough to run it. The main reason why he decided to order so many at once was to not be sure whether the existing foundation and possible results were too much.
According to the plan, the early stage is mainly to record the basic scientific research results produced by mankind over the past few hundred years. The computing consumption of this work is not yet certain, and it needs to be judged based on the actual situation.
If it is just simple input without simulation calculations, it will not actually use much computing power. However, in this case, it is not possible to detect shortcomings and defects very well.
In other words, even in the early stages of a project, the earth simulator needs to simulate existing results at all times in order to identify problems and then carry out targeted research.
Of course, if it is more advanced, it would be to simulate and deduce the defects, which consumes much more computing power and requires a much higher technical level. At least Zhao Yi has no plans to do so at present.
First, the greater the difference in data, the more computing power is consumed, even to the point where the gain outweighs the loss. There is not much necessity to do this work in the early stage.
Second, the data are too different, and the difficulty and accuracy of the inference cannot be effectively guaranteed. It is likely to lead the idea astray and cause greater losses.
The most important thing is that Zhao Yi does not plan to get involved too much in the early stage, but wants to see the strength of domestic scientific research and obtain a more accurate judgment through this project.
Due to the large number of domestic scientific research units and the large scale of their personnel, no one can accurately say what their specific strength is. Even if there are relevant statistics, they are just a blind person trying to figure out the elephant, and they cannot see the whole picture.
The Earth Simulator project is different. Due to the numerous scientific categories involved, the scope of cooperation is very wide. According to the type of sub-project and the research progress of the sub-project, a clear judgment can be made.
After reaching a clearer conclusion, Zhao Yi or the country can consciously allocate some resources to weak links and make up for these shortcomings. This is of great significance to the development of our country's scientific undertakings.
The situation at Huaxia Military Industrial Company is similar. The progress of all work has been greatly improved compared to before. Especially after the shortcomings of the firepower system are repaired, the speed will be faster and the overall quality will be higher. guarantee.
As for the situation of naval military equipment, Zhao Yi did not intend to go over there. He had a rough understanding of it through some reports and documents. Basically, there were no big problems, and the progress was better than before.
Zhao Yi then met with the military personnel here and explained in detail his willingness to cooperate closely with the military, especially in the actual testing of new equipment, and hoped that the military would provide certain help.
These are all expected. After all, these equipment will still have to be purchased by the military in the future. As for whether they are satisfied or not, of course they need to be tested by the military themselves. The data tested by Huaxia Military Industrial Company can only be used as a reference.
Moreover, Huaxia Military Industrial Company is just a scientific research and production unit. It is very likely that some details have not been carefully considered. These are normal things and require subsequent adjustments based on actual military testing.
According to military personnel stationed there, the military will arrange time in the near future to conduct actual testing of China Military Industrial Company’s relatively complete military equipment in order to provide modification opinions.
For the military, of course, the more advanced the military equipment, the better, so that their combat effectiveness can be greatly improved and casualties can be greatly reduced, so they are relatively active in these cooperations.
After finishing the inspection here, Zhao Yi looked at the time and saw that it was already evening, so he rested here for a night before leaving for Jiujiang the next day.
The first stop he came to was Hengchen Technology Company, not other Internet companies. In addition to the fact that he had never been here before, it also brought him more economic income.
This is not because Zhao Yi is all about money, but because money is really tight. There are not many industries that can provide him with large-scale funds at this stage, and Hengcheng Technology Company is one of them.
Although Lingchen Technology Company currently cannot reach the level of one trillion yuan, its potential is indeed great, and its development speed is also very fast, and it can form a certain scale in a short period of time.
If the development goes smoothly, and with the rise of the Internet, the income-generating capacity of Hengcheng Technology Company in the future will be no less than that of Yadai Company, and the scale of employment provided will be even larger.
As for other Internet companies, there is still a long way to go before they can bring him real benefits, and in the process, he will need to continue to subsidize funds to achieve rapid expansion.
I haven't been here before, so I don't know what their original office was like, but this time I came, part of their headquarters has been completed, and other buildings are under construction.
Since the main business of Lingchen Technology Company is customer service, although it has launched an intelligent customer service system, the number of employees will not be much smaller in the future, so the scale of the headquarters construction is not small.
Of course, it is not as exaggerated as other companies such as Hualong Clothing Company. It is built entirely on the scale of the CBD, while here it only needs to accommodate a certain number of office workers, and there are not many ancillary facilities.
No matter how Jiujiang develops in the future, there will definitely still be some gaps compared with those first-tier coastal cities at that time, both in terms of policies and location advantages.
Therefore, the office buildings here are mainly constructed for self-use, and the possibility of leasing them in the short term is relatively low. Moreover, the number of Internet companies in the early stage will definitely be relatively small, and there will not be many third-party companies to settle in.
Moreover, Lingchen Technology Company will not put all customer service services in this place in the future, but plans to build several customer service centers in several inland cities across the country.
According to Zhao Yi's idea, the number of employees of Hengcheng Technology Company in the future will reach one million levels, which is the limit. Any more employees will be completely unnecessary.
First, too many personnel will not only not improve the overall level of customer service, but may also reduce service quality. After all, intelligent customer service can do a better job than manual customer service.
Second, too many people will reduce the profitability of the company. If Zhao Yi's other layouts are completed, the pursuit of profits will not be very big. However, with China Housing Company, a big spender, he has to make some choices.
Third, too many people will make it difficult to increase the average salary per person. This is what Zhao Yi does not want to see. It is necessary to ensure the profitability of the company and ensure that the salary level of employees reaches a certain level. The number of employees can only increase Make a fuss about it.
Of course, this decision is also related to the fact that the current domestic employment situation is not so severe. After all, the urbanization construction of China Housing Corporation has begun, and the number of construction personnel required is very large, and there are enough jobs.
Moreover, as people in these rural areas work, the number of supporting service positions will also increase, and there will also be infrastructure projects that the state is responsible for. Generally speaking, there will not be too much shortage of jobs.
More importantly, training qualified customer service personnel requires too much cost and energy. According to the training capabilities of Lingchen Technology Company, it is impossible to train too many qualified personnel in a short time.
If the time is extended, by that time, due to the prosperity of the domestic economy, more and more jobs will be provided, especially the jobs provided by the service industry, which will have a breakthrough growth.
"The number of personnel to be resettled at our headquarters is around 100,000, and the current scale of construction is also in line with this goal." Wang Zuo said.
"Then have you chosen to build a new customer service center elsewhere?" Zhao Yi asked.
"We have started to conduct inspections across the country, with the main targets being provincial capital cities. The main reason for doing this is that these cities have relatively solid basic education and can recruit enough employees." Wang Zuo said.
This is true. Although he has always emphasized balanced economic development, the advantages of provincial capital cities are really difficult for other small places to match. Customer service centers must be built in provincial capital cities.
If you want to cultivate qualified customer service personnel, you must have a certain educational foundation, and not all people with educational qualifications can become qualified customer service personnel, and the conditions are relatively harsh.
The development of small places is actually more suitable for the development of supporting industries. There are not many advantages for the development of this kind of service industry, so there is no problem with Wang Zuo's judgment.
"Which cities do you like now?" Zhao Yi asked.
“In accordance with the principle of giving priority to the mainland and based on the support of local governments, we have currently selected five cities: Wuhan, Changsha, Zhengzhou and Nanchang.
As for other cities, we are still investigating, and our training intensity has not kept up. We will not expand too much in a short time. Even these five customer service centers were not established at the same time.
It will be decided based on our actual business needs and our training situation, but we still hope to build relevant buildings so that we can use them as a training center even if there are no employees. "Wang Zuo said.
"Then how many new qualified employees do you expect to be able to train each year?" Zhao Yi asked.
"Based on our current capabilities, we can only train about 30,000 qualified employees every year. In the future, as the training system is improved and we get rid of the constraints of the venue, it may increase to about 50,000."
At this point, Wang Zuo felt a little uncomfortable. After all, Zhao Yi had originally ordered the number of employees to reach 50,000. As a result, the training intensity was so low that it was still very difficult to complete the task.
As for the more training, the more rewards they will get, they no longer have this idea. They are lucky to be able to honestly complete the tasks assigned by Zhao Yi, and they don't dare to ask for anything else at the moment.
Hearing this, Zhao Yi did not embarrass him. After all, Jiujiang's current infrastructure was like this. If he wanted to train more employees, not to mention whether there were so many people with basic skills, the space was a major limitation.
It would be better if he could accomplish the goal he set. If he really couldn't accomplish it, that would be the only way. At most, there would be some punishment on top of the bonus, but it wouldn't be too severe.
More importantly, Hengchen Technology Company does not expect these human customer service personnel to provide a source of profit. For a long time in the future, intelligent customer service will be the main task, and there is basically no possibility of change.
"How many customer service personnel are currently on duty?" Zhao Yi asked.
"The number of customer service personnel currently on duty is 20,000. After this year's batch of trainees graduate, the number will basically reach 50,000," Wang Zuo added.
Zhao Yi smiled, without revealing his little thoughts, and nodded and said: "That's not bad, at least there should be no problem in completing the goal I set.
Is it easy to recruit customer service staff? "
“Since the minimum recruitment standard is a high school diploma, the current recruitment process still requires a certain amount of thought, mainly because the previous educational foundation is relatively weak.
However, with the establishment of a universal education system, the difficulty of work in this area will become much lower in the future, and our options will be much wider. "Wang Zuo said.
"I see there is also construction happening next to the headquarters. Is it also your project?" Zhao Yi asked.
"That is the training center we built. It is designed to accommodate 50,000 people for training at the same time, so it seems to be quite large. This training center will serve as our main training center in the future.
After the staff size reaches the predetermined target, the training center here will also shift to the responsibility of regular training for on-the-job employees. "Wang Zuo said.
Zhao Yi looked at the busy employees in the customer service lobby. He suddenly remembered something and asked: "What is the average number of calls these customer service staff make every day? What is the average time for each call?"
“Since the main task is the intelligent customer service, in fact, we do not rely heavily on these manual customer service, so we do not adopt a strict KPI assessment model, so the set tasks are relatively loose.
At present, we only need them to make 50 calls a day, and each call lasts about 5 minutes on average, so their work intensity is not very high. "
Having said this, Wang Zuo glanced at Zhao Yi, wanting to make sure whether Mr. Zhao was satisfied with this. After all, the intensity of this work was very light. You must know that if you didn't make hundreds of phone calls in your previous life, you couldn't be considered a qualified telephone customer service staff.
Compared with the number of calls made every day, Zhao Yi cares more about the average call time of each call, because the longer the time, the higher the probability of success, or the more satisfied the recipient is.
When Wang Zuo said that the average call time reached 5 minutes, he nodded with satisfaction and said: "There is really no need to increase the work intensity too high, but the service quality must be guaranteed."
Hearing what Zhao Yi said, Wang Zuo breathed a sigh of relief, fearing that Zhao Yi would be dissatisfied with the intensity of the work. After all, capitalists give people the impression that they hope to squeeze some oil out of the stone.
Although Zhao Yi has always emphasized the importance of employment and seems to be very ethical and socially responsible, Wang Zuo is not sure whether this is the case. After all, the contact time is relatively small, and many things can only be guessed.
According to Wang Zuo's report, customer service staff only need to spend an average of 250 minutes on processing work, which is only about four hours. It seems that they cannot be too relaxed in the remaining time.
Management is like this. Employees must be given something to do, especially when the work intensity is insufficient, otherwise it will gradually become difficult to manage.
"How do you deal with the remaining time?" Zhao Yi asked.
Wang Zuo was stunned when he heard what Zhao Yi said. According to his understanding, as long as he finished his work, it was enough. At other times, as long as he did not affect others and did not violate the company's rules and regulations.
Just like the Fanxing Software Company where he worked before, they adopted this kind of management system. As long as they completed the assigned work, they could do whatever they wanted. There were no mandatory regulations.
It's just that these customer service staff are obviously different from programmers in terms of management. First, there is an obvious gender gap. Once women are free, it is easy to spread disputes and form conflicts, while men like to do things that interest them when they are free.
Second, the level of knowledge is different. Although customer personnel are also required to have a high school degree, they are still inferior to the programmer group. There is a big gap in self-discipline and desire to improve themselves.
Obviously, Wang Zuo still managed according to the previous method, and because the company's business burden did not rest on the shoulders of these manual customer service personnel, he did not think about this issue carefully.
Seeing Wang Zuo's reaction, Zhao Yi knew what was going on. He did not wait for Wang Zuo's reply and continued: "Although it is the right idea to reduce the work intensity of employees and improve their service quality.
But if we don’t make some beneficial arrangements in the remaining time, we will not be responsible enough for the future management of the company or for these personnel themselves. After all, they may not necessarily do this for the rest of their lives.
So you must use their free time to do things that are conducive to management and their own improvement.
Some of your training content also comes from Chinese education companies. In that case, why don't you purchase more educational content, or even customize some specialized educational resources with Chinese education companies.
In this way, these customer service staff can use their free time to study. The learning content does not have to be formulated by you. You can just learn by themselves according to their interests.
These people have just left school and don’t have too many distracting thoughts in their heads. Through studying these educational resources, they may be able to enter college in the future and get out of this circle.
Even if you don't get into college, you can still increase your knowledge, enrich your knowledge, and learn other skills besides customer service. If you go out in the future, you will have a way to make a living, don't you think? "
This is not a concept that Zhao Yi has put forward now, but he has emphasized this point long ago. Other established companies such as Hualong Clothing Company have had similar arrangements before.
However, China Education Company had not yet been established at that time, and there were still certain deficiencies in relevant educational resources, so the results would definitely be compromised to a certain extent.
Nowadays, the educational resources of Chinese education companies are becoming more and more abundant, covering more and more categories of knowledge, and a relatively complete knowledge training system has been formed.
If these employees can really concentrate on learning a subject and are interested in studying it, they may have great achievements in the future, which is very beneficial to society and individuals.
As for these companies themselves, apart from consuming some costs, they do not suffer much other losses, and they can also gain a reputation as a good employer and increase their personal connections.
You know, if these employees really succeed in their studies and make some achievements after going out, this will be their own network, which will be of great benefit to the future development of the company.
Moreover, large enterprises like this can also get larger discounts when purchasing educational resources from Chinese education companies, which saves much money compared to employees buying them individually.
Moreover, China Education Company is also its own company. These companies purchase educational resources, which can be regarded as the left hand and the right hand. From Zhao Yi's point of view, there is not much cost loss.
If calculated carefully, there is another benefit. The cost of purchasing educational resources can be included in the operating costs of the enterprise, and taxes will be reduced.
As a welfare enterprise, China Education Company currently does not need to pay taxes. In other words, from Zhao Yi's perspective, it pays less taxes overall.
However, Zhao Yi himself does not like these taxes, and he will not deliberately avoid taxes like this because his companies account for too high a proportion of domestic GDP.
If tax avoidance is adopted, it will bring serious problems to the country and destroy the hard-won trust relationship between him and the government. It will completely outweigh the gains and losses, so this idea is just talk.
However, the establishment of this kind of atmosphere will still be of great benefit to Chinese education companies in the future. If all the companies under Zhao Yi do this, other companies will unconsciously follow up and implement this measure.
This is the same as the company's annual meeting and bonuses. If no one has them, of course it will save the boss a lot of money. But if other companies have annual meetings and bonuses, but your company does not, what will the employees think
Therefore, this trend must be established in the budding period of my country's capital. In the future, this measure will become one of the basic benefits of enterprises.
This will be of great benefit to the people as well as to the country. If it is implemented for a long time, establishing a knowledge-based society will no longer be a fantasy.
After listening to Zhao Yi's words, Wang Zuo immediately knew what he should do. After all, Fanxing Software Company had a similar system, but the implementation method was different.
"We will immediately classify the content that the following employees want to learn, and then find the Chinese education company to purchase the corresponding educational resources. At the same time, we will establish a reward system to improve their learning enthusiasm." Wang Zuo said.
Later, Zhao Yi heard about the achievements of Hengchen Technology Company in the past six months and more. The results were of course quite gratifying and made Zhao Yi quite satisfied, so I won’t elaborate more here. (End of chapter)