Qiu Jing didn't send any more messages to Liu Man, and Liu Man was too embarrassed to take the initiative to ask.
In the afternoon, she started live streaming again. She added her Weibo account in the introduction of the anchor. At this time, some student parties were still preparing for the final exam. Her audience wasn't that large, but she also had acquaintances.
"Miss Sister has opened Weibo, quickly add a duck."
The notification sound of being followed on Weibo on her mobile phone rang continuously, but Liu Man didn't specifically look at it. She spread out the rice paper and planned to continue writing.
"Miss, why didn't you broadcast live last night &&?"—I just came to see the shoes
"I went out for dinner with my friends, and when I came back a little late, I just went to bed. I have to have a big meal with two roommates tonight, so I will broadcast it now, and I won't be broadcasting it tonight. By the way, I sent the aj you bought yesterday. Now, pay attention to the express delivery."
While Liu Man was talking, the cat suddenly jumped onto the table, its golden body blocked most of the camera, thanks to the cat food bought from Yu Zhan, Sunlight has eaten a lot and is full recently, and his belly is round, even if it walks on four legs, it is still The well-organized kitten walk, but it can't hide the fact that it is a fat lady with a small belly.
"Wow, Sunshine is still so cute &&, I really want to touch, hug, like kneading." - Taozi is a little fairy
"Sunlight seems to have gained weight. It seems that the cats that Miss Sister bought this time are all right." - Pancake Guozi
"By the way, little sister, did the fake cat food matter come to fruition last time?" ——Xiao Tingting
As soon as Xiao Tingting said it, she reminded Liu Man that she was too busy these days, so she forgot about the refund, "I'll go to Taobao now."
Liu Man switched her mobile phone to the Taobao page, opened the order to view the refund application, but saw a line of red words, "Your refund application has been rejected, and Tao Xiaoer has determined that the seller is not at fault based on relevant evidence."
Liu Man didn't expect that she had waited for so long, but the result of the waiter in the Taobao store was like this. She tried to call the Taobao customer service number at the bottom, but reminded that there were 20 people waiting in front of her, and she needed to wait for at least 30 minutes. Obviously Taobao is protecting the seller. After all, this seller is very high-level, and all the procedures are complete, which looks very real.
Could it be that hundreds of dollars are just thrown into the water
Liu Man was at a loss in his heart.
Back in the live broadcast room again, she said to a few cat fans who had been paying attention to this matter, "Taobao does not agree to refund, it seems that this time I can only admit that I am unlucky," with a hint of wry smile in her tone.
"Hey, forget it, let's buy a lesson for a few hundred dollars." - Taozi is a little fairy
"As long as the cat is fine and healthy, it's enough to have some snacks in the future to avoid selling fake cat food." ——Xia Xiaotingting
"As I said last time, these profiteers who buy overseas cat food are very serious. They have everything from anti-counterfeiting trademarks to authorization letters. Even if they are discovered, they have ways to deal with it. We have no way to deal with them. Dou, unless we find a foreign company to verify, where can we ordinary people contact them, even the dealers can't be contacted." - Jianbing Guozi
"How about the young lady expose this store in the live broadcast room, so that cat owners can avoid buying their cat food."
"There are tens of thousands of stores that buy Cats' Garden online. Who makes this brand good quality, so those who make counterfeit goods make money by doing this. If there is no such store, they may encounter other ones. It is hard to guard against."
"Besides, Miss Sister only has a few hundred fans, and Weibo is still only open. What kind of influence does it have? Whoever listens to her will count me as a loser."
Everyone chatted on the screen in the live broadcast room, and the debate was fierce. Liu Man read every word of them carefully, and her attention was focused on the words of Jianbing Guozi.
Dealer…
Liu Man suddenly thought of the note in the cardboard box. Could that manager Huang be the dealer? Where did she put the note
"I'm in a hurry, so I won't broadcast live today," Liu Man said anxiously.
A few fans of her words erupted,
"It's so sudden, miss, don't you write?"
"I've been waiting for a long time, I was really looking forward to it."
Liu Man apologized repeatedly and turned off the live broadcast.
All the clothes she had worn were hung on the hangers, and she searched for them one by one, reaching into her pockets for a long time, and finally found the note.
She dialed the number on the note, and the phone rang twice before being connected.
"It's good."
The Cantonese sound made Liu Man pause for half a second before saying, "Hello."
The other party seemed to be taken aback for a moment, and quickly switched to non-standard Mandarin,
"Hello, who are you?"
"I bought cat food from Cats' Garden last week. I saw a note with a phone number in the delivery carton, so I called here to try. Are you Manager Huang?"
As the sole authorized agent of Cats' Garden in Hong Kong, Huang Shiting is usually very busy, but he was very impressed with what Liu Man said, because he asked his assistant to put this note in.
"Yes, I am, may I ask your surname?" Compared with the previous indifferent and polite, his tone was a little better.
"Miangui's surname is Liu." Liu Man felt that Manager Huang was too polite.
"Hello Ms. Liu, what's the matter? Is there something wrong with the cat food?"
The other party is so easy to talk, Liu Man also put his tone very respectful, "No, no, there is nothing wrong with your cat food. I called you to confirm a few things."
"Yeah, tell me," Huang Shiting was very patient.
"Are you an official dealer of Cats'Garden?"
"Of course, we are the only legal distributor of Cats' Garden in Hong Kong. Every bag of cat food we sell is imported from the manufacturer."
In fact, Huang Shiting's company is so big that few people question the authenticity of their products.
"Then are there Cats'Garden dealers in mainland China?"
"Due to various reasons such as tariffs, Cats' Garden is not authorized to sell in mainland China at present. All companies in mainland China that sell under the name of authorization are fake. Did you buy fake products in mainland China?"
Huang Shiting very cleverly guessed the reason for Liu Man's call.
Liu Man quickly said, "Yes, I bought a bag of Cats' Garden cat food in a Taobao store earlier, and it was fake."
Huang Shiting said with a smile, "There are mainlanders who buy cat food from Hong Kong and sell it in the mainland to earn a middle price, but the quantity will not be too large, because without our permission, they can only rely on labor in Hong Kong shopping malls and supermarkets. Bags. I can say this, all the Cats' Garden cat food on Taobao that claims to be able to ship in large quantities is fake."
"But their product introductions all have a certificate of authorization from the manufacturer."
"Those are all things that can be forged at will, and no one will go to New Zealand to find a manufacturer in New Zealand with various authorization certificates printed from the Internet."
Hearing this, Liu Man can now be 100% sure that the shop is selling fakes, but how to get tenable evidence
"The fake cat food store I bought has refused to refund until now because I don't have enough evidence, so I have an unkind request, can you help me issue a certificate to prove that they sold fake cats? "
Huang Shiting laughed again, "Little girl, you are still too young to know how to do business. Now there are too many commodity distribution channels. We are not a manufacturer and have no right to issue such certificates. The most we can do is to prove that what we sell is genuine. goods, and there is no way to prove that others are selling fake products. However, in this matter, I think I can still help you a little, you leave me an email, I will ask my assistant to send some Information for you."
Hearing that Manager Huang was willing to help her, although it was not what she thought, she was already very grateful, "Thank you, thank you very much."
"Actually, you don't need to worry about buying fake cat food. Now that we know each other, I can provide you with genuine Cats'Garden cat food for a long time in the future."
Liu Man felt that this manager Huang was really a very talkative person, a very good person, and thanked him again and again.
Huang Shiting hung up the phone, and said to the assistant next to him, "John, please sort out the list of our products."
John kept listening with his ears upright, wondering who was the big shot on the other end of the phone. After all, their bosses usually disdain to answer such "low-level" questions like product authenticity, but he didn't dare to ask too much.
Liu Man sent a text message to his email address, and about half an hour later, he received a reply, which read:
Hello Ms. Liu:
I am John, assistant to the general manager of Hong Kong Xishilan Trading Co., Ltd., and our company is the sole agent of New Zealand
Sales agent of Cats'Garden pet food company in Southeast Asia. Accessory for Cats' Garden
Please have a look at the list of products on sale.
john
Contact number: XXXXXXXXXXXX
There are two attachments. Liu Man opened attachment 1. Attachment 1 is a detailed form. The form records in detail the names, types, specifications and ingredients of all the products sold by Cats' Garden. This is not confidential, but For the product information disclosed by the manufacturer, there is an electronic seal of Hong Kong Xishilan Trading Company at the bottom of the form to prove the authenticity of the form.
Attachment 2 is a scanned version of an English statement issued by New Zealand's Cats'Garden pet food company. Liu Man's former master's English is not very good, let alone Liu Man herself. It took her a lot of effort to understand the entire statement . The statement said that they only authorized Hong Kong Xishilan Trading Co., Ltd. to sell Cats'Garden cat food in the whole of China. sign.
Apparently, Manager Huang and the others have known for a long time that there are people selling fake cat food in the name of an agent on Taobao in mainland China, but they are in Hong Kong and the manufacturer is far away in New Zealand. There is no way to completely eliminate the phenomenon of selling fake cats. up.
Liu Man read these materials and searched for relevant information on the Internet. It took her a whole afternoon to write the collected information in her notebook, which filled two pages. She felt that even if she didn't get a refund this time, she could still cause heavy losses to the counterfeit shop.