At nine o'clock the next day, Jiang Yuning went to the customer service department of Oak Bookstore early.
The staff organized a computer specifically for her, freed up a workstation, and taught her how to operate the backend.
"Because I knew you were going to be customer service, a lot of fans came in like a swarm yesterday. There wasn't even a single message in the past three days, but last night, our customer service number exploded." The staff member whispered in Jiang Yuning's ear said.
"They are so fierce. We have reserved 20,000 copies of the physical books we communicated with Director Meng in the warehouse, and they were all sold last night."
"There are no books now. We have decided to do pre-sales, but the waiting period will be longer. So Sister Yuning, you are mainly responsible for two aspects. The first is to reply to the people who came to inquire about the physical book of "Unknown" , to inform them of the pre-sale and waiting time, and secondly, to reply to some netizens’ messages, uh... Of course, those questions may be a bit silly... "
"I prefer sand sculptures, leave it to me, okay?" Jiang Yuning patted her chest and answered confidently.
"Okay, this is your work number, but in order to divert traffic, my colleagues and I have changed all the customer service numbers to Jiang Yuning's No. 1, No. 2, and No. 3. You are No. 4, so increase Fun.”
Jiang Yuning made an OK gesture: "Let me know first how ridiculous these people's questions can be."
"Other people's customer service responds in seconds, but your customer service responds in reincarnation, right? I left a message last year, but you only responded this year? Why, the earth has recovered
After Jiang Yuning read it, he let out a puff.
A flash of embarrassment flashed across the customer service's face, and he hurriedly explained: "Well... it's not that we are being lazy."
Because products like books are indeed different from other products.
People who buy books should be relatively clear about the purpose of buying them, and do not need any instructions for use.
In addition, the previous business of the bookstore... was not very good.
Therefore, reincarnation is normal.
"I heard that Jiang Yuning is going to work as a customer service person. How can I get her attention? Is it okay to wash my hair upside down?"
Jiang Yuning was typing on the computer: "If you add a split, it should be enough!"
"Come to see me. I'd rather work as a customer service person and buy an exercise book for my son by the way, hehe."
Jiang Yuning replied: "Is one book enough? Hahaha~"
"Can I get Jiang Yuning's autograph when buying a book? If possible, please add a lip print."
Jiang Yuning replied: "I don't have lip prints, but I can consider palm prints."
…
Seeing that Jiang Yuning was so handy, the customer service staff felt relieved and immediately went to do other work. They were afraid that when ten o'clock came, those hungry fans would rush in and blow up Ouke's weak server.
Jiang Yuning thought it was quite fun.
I replied to several old messages.
When ten o'clock arrived, her customer service number started popping up messages.
zhouxiao12: "Jiang Yuning No. 4, is No. 4 here?"
Jiang Yuning No. 4: "Your name is Mai?"
zhouxiao12: "Why are you not friendly at all? It's definitely not you. I'll go find No. 3."
Jiang Yuning No. 4: "..."
My precious ball: "Are you Jiang Yuning?"
Jiang Yuning No. 4: "No."
My precious ball: "[Rolls eyes] Goodbye."
Jiang Yuning No. 4: "..."
At this moment, Jiang Yuning thought to herself, you fake fans must be fake fans. I want to record a video and then go online to complain about you. You don't know how to steam.
There are a lot of love words: "Sister Yu Ning... I caught you."
Jiang Yuning No. 4: "Why are you so sure it's me? [Puzzled face]"
There are a lot of love words: "Because they don't even know how long your live broadcast is, it must not be, am I very smart?"
Jiang Yuning No. 4: "Actually, I don't know either."
Lots of love words: “…”
On the side, the staff were already suppressing laughter when they peeked. If the conversation materials between Jiang Yuning and these customers were released, people would definitely laugh to death again.
How could she be so cute
Xiao Gai: "Sister Yu Ning, I know it's you. The first three ladies are all too gentle. If you are the only one who is rude, it must be you, right?"
Jiang Yuning No. 4: "This little guest, what do you need to serve? [Smiling face]"
Xiao Gai: "You can say something to me, I'm here specifically to criticize you."
Jiang Yuning No. 4: "..."
What's wrong
Jiang Yuning scratched her hair helplessly. Are any of these cuties normal
But she didn't find the reason in herself. It was obvious that she was a fool herself and was teasing her fans.
Is my son obedient today? "Yuning, I'm sure it's you. It's actually very simple. The other three ladies all sent me the pre-sale link, but you were the only one who didn't."
Jiang Yuning No. 4: "I'm actually just a network card."
Is my son obedient today: "..."
In just half an hour, Jiang Yuning had already KOed more than ten people. So far, fans have not recognized her true identity.
Finally, the customer service sorted out the chat records between her and the first ten or so fans, protected the user's information, and then posted it on the Weibo account of Ouke's official website: "Someone is cute and is teasing the fans."
Well, you don’t have to think about this hot search at all.
#江宇宁沙sculptcustomerservice#
[Hahahaha, Jiang Yuning lived up to expectations. I drank some water and burst out laughing.]
[Well, I was thinking yesterday about what was on Jiang Yuning’s hot search list. She is definitely not the close-knit sister type, and she is indeed a slut.]
[God damn it, I’m actually just a network card. Jiang Yuning, don’t your conscience hurt if you tease your fans like this?]
[Jiang Yuning's customer service said that "Unknown" has already sold 50,000 yuan in pre-sale, which is really impressive!]
[I think this is pretty good. It can relieve work pressure and is much better than those website promotions.]
[I really want to die laughing on the street. My customer service staff will be like Jiang Yuning. I have been fired thousands of times.]
[Upstairs, you are thinking too much. Jiang Yuning is your customer service, and you will be amused even if she just sits there.]
The total customer service time is two hours, which is actually not too long, but certainly not short either.
Fans flocked to Oak Bookstore's flagship store in large numbers, and they almost paralyzed the server.
Therefore, Jiang Yuning just made fools of herself for an hour. For the remaining hour, she changed her style and became a customer service girl very seriously.
In the first half, I made the fans happy, and in the second half, I became their close sister. Of course, I also promoted a good book and sold a lot.
All in all, this way of interaction between artists and fans is indeed cute and relieves stress.
The online feedback was very good, and all parties achieved their goals, and Jiang Yuning also promoted "Unknown" as he wished.
Two hours later, Jiang Yuning got off work smoothly, but before leaving, Jiang Yuning left many signatures and asked the bookstore to do more activities for fans...
I got stuck and couldn't stand the struggle at the end of writing. I only have one update tonight and will make up for it tomorrow.
Then, in the next few days, I will work harder to compensate you.
(End of chapter)